Wattz Web Design & Marketing · Operator's Playbook

The Local Growth System for Brick & Baia

Everything you need to actually deliver Phase 2 — month by month, with the templates already written. You do the clicking; Claude does the research, writing, and reporting.

🔒 Internal — your side only. Not shared with the client.

How this actually works

Local SEO sounds like a dark art. It isn't. It's five simple habits done consistently, plus good writing. The writing and the thinking are the parts you hand to Claude. Your real job is ~1–2 hours a week of clicking publish and keeping things current.

The division of labor:  🔴 Claude writes posts, replies, page copy, keyword research, and the monthly report.  🔵 You log into the accounts, paste & publish, snap photos, and forward Claude the monthly numbers.

The five levers (this is the whole game)

  • Google Business Profile — the #1 driver of "near me" and map-pack visibility. Keep it complete, fresh, and responsive.
  • Reviews — more of them, more often, all replied to. This is how Brick's 4.1★ climbs and Baia's volume grows.
  • On-page SEO — your website actually saying the words people search, on the right pages.
  • Citations — your name/address/phone identical everywhere online.
  • Content — a steady trickle of posts about specials, events, and seasons.
0

One-time setup (Week 0)

Do these once per restaurant, up front. This is the foundation everything else stands on — and where you set the baseline so you can prove progress later.

  • Get admin access to both Google Business Profiles (business.google.com) and both websites' hosting/WordPress. Owner adds you as a manager.You
  • Screenshot today's numbers from each GBP (views, calls, directions, review count + rating). This is your "before."You
  • Set up Google Analytics 4 + Search Console on both sites — free, and the source of all reporting.Claude guides
  • Complete every GBP field — categories, hours, attributes, menu link, services, photos, description.Claude writes
  • Audit citations — check name/address/phone on Yelp, Apple Maps, Bing, TripAdvisor, Facebook. Note anything inconsistent.You
  • Set up the review-ask system — QR codes for the tables/receipts + a Toast follow-up message. (Templates below.)Claude writes
  • Lock the keyword list for each restaurant (starter lists below) and map each keyword to a page.Claude writes
1

The monthly cadence

Once setup is done, the whole program runs on this four-week loop — the same rhythm every month, for both restaurants. Print it, pin it.

Week 1

Post & plan

  • Publish 1 Google post per restaurant (special/event)
  • Reply to any new reviews (within 24–48h)
  • Ask Claude for this month's content angles
  • Add 3–5 fresh photos to each GBP
Week 2

Content & site

  • Publish the monthly post / page update Claude wrote
  • Publish 1 Google post per restaurant
  • Reply to new reviews
  • Push that week's review-ask to guests
Week 3

Reviews & reach

  • Publish 1 Google post per restaurant
  • Reply to new reviews
  • Check 2–3 directory listings for accuracy
  • Re-share top content to Facebook/Instagram
Week 4

Measure & report

  • Publish 1 Google post per restaurant
  • Reply to new reviews
  • Pull GBP + Analytics numbers
  • Send numbers to Claude → get the monthly report
Rough weekly time: ~20–30 min, 3–4x a week. The bulk is just posting and replying. Everything that needs writing is already drafted by Claude before you sit down.
2

Starter keyword targets

These are the phrases real guests type. Work them naturally into each site's page copy, headings, GBP description, and posts. (Claude refines and expands these with Search Console data once it's live.)

Brick · Prince Frederick

wood fired pizza prince frederick best restaurant prince frederick md restaurants near me calvert county date night restaurant calvert county gourmet burgers prince frederick sunday brunch prince frederick happy hour calvert county live music restaurant prince frederick private dining prince frederick md farm to table maryland

Baia · Chesapeake Beach

waterfront restaurant chesapeake beach italian restaurant chesapeake beach md restaurants with a view maryland coastal italian chesapeake beach seafood pasta chesapeake beach wine bar calvert county bay view dining maryland weekend brunch chesapeake beach rooftop dining chesapeake beach romantic dinner chesapeake beach

Templates — Google Business posts

Aim for ~1 post per week, per restaurant. Swap the highlighted bits. Keep it warm, specific, and end with an action. Always add a photo.

Weekly special
🔥 This week at [Restaurant]: [dish + 1 mouth-watering detail].

Made with [local/fresh detail — e.g. "herbs from our rooftop garden"]. Available [days] while it lasts.

📍 [City] · Reserve your table → [link]
Event / live music
🎶 [Event name][day, date, time]

Join us for [what to expect]. [Food/drink hook — e.g. "Ember Hour specials till 6"].

Walk-ins welcome, but tables go fast → reserve at [link]
Brunch / weekend
☀️ Weekend brunch is on at [Restaurant].

[2–3 standout brunch dishes] + [drink — mimosas, bloody marys]. [Days & times].

[Baia: "...with the best bay views in Calvert County."] Book now → [link]
Seasonal / holiday
🍂 [Holiday/season] at [Restaurant]

[Seasonal menu item or offer]. Now taking reservations for [occasion][date].

Spots are limited. Reserve → [link]

Templates — review replies

Reply to every review, good or bad, within a day or two. Google rewards engagement, and future guests read your replies as much as the reviews. Personalize the highlights — never copy-paste robotically.

5-star
Thank you so much, [name]! We're thrilled you enjoyed [dish/detail they mentioned]. It means the world to the whole team. Can't wait to welcome you back to [Restaurant] soon! 🔥
4-star / minor note
Thanks for the kind words and the honest feedback, [name]! So glad you loved [positive]. We hear you on [the small thing] and we'll keep sharpening it. Hope to see you again soon.
Negative — calm & fixing it
Hi [name], thank you for letting us know — and I'm sorry your visit didn't meet the standard we hold ourselves to. This isn't typical of us. I'd genuinely like to make it right; please reach me at [email/phone]. We appreciate the chance to do better.

Templates — asking for reviews

The single fastest way to lift both ratings. Make it effortless: a direct link to the Google review box. (Claude can generate the short link + QR code for each restaurant.)

Receipt / table card (QR)
Loved your visit? ❤️ It would mean the world if you'd leave us a quick review.
Scan the code → tell us how we did. Thank you for dining with [Restaurant]!
Toast / SMS follow-up
Hi [name]! Thanks for visiting [Restaurant] today. If we earned it, a 30-second Google review helps us a ton: [review link] 🙏
In-person script (train staff)
"So glad you enjoyed it! If you have a sec, we'd really appreciate a Google review — there's a QR right on the check. It honestly makes a big difference for us."

Template — monthly report

Once a month, paste these numbers from each GBP + Analytics into the block and send to Claude. You get back a clean, plain-English report for the client — proof, not vanity metrics.

Send Claude this each month
MONTH: [e.g. July 2026]

— BRICK —
Google profile views:   [#]  (last month: [#])
Calls from profile:     [#]
Direction requests:     [#]
Website clicks:         [#]
Reviews / rating:       [#] / [x.x]★
Website visitors (GA4): [#]

— BAIA —
Google profile views:   [#]  (last month: [#])
Calls from profile:     [#]
Direction requests:     [#]
Website clicks:         [#]
Reviews / rating:       [#] / [x.x]★
Website visitors (GA4): [#]

Notable this month: [events, specials, anything unusual]
Where to find these: profile views / calls / directions → GBP "Performance" tab. Reviews → top of the GBP. Website visitors → Google Analytics → Reports → Acquisition.

Tools & costs

You can run the whole program on free tools. The paid ones are optional accelerators — add them only when the retainer supports it.

ToolWhat it's forCost
Google Business ProfileThe main event — posts, reviews, info, insightsFree
Google Analytics 4Website traffic & behaviorFree
Google Search ConsoleWhat people search to find you; keyword dataFree
ClaudeAll writing, research, replies, reportingHave it
QR code generatorTable/receipt review cards qr-code-generator.comFree
BrightLocal optionalAuto-manage citations + track local rankings
Yext optionalPush listings to 50+ directories at once
Canva optionalQuick graphics for postsFree tier

Run it with Claude

These are the exact prompts to fire at Claude each month. Copy, fill the blanks, send. This is your engine.

Monthly content
"Give me 4 Google Business posts each for Brick and Baia for [month] — mix of specials, events, brunch, and a seasonal angle. Use the post templates and their brand voice."
Review replies
"Here are this week's new reviews for [restaurant]: [paste them]. Write a warm, personalized reply to each."
On-page SEO
"Write SEO-optimized copy for [restaurant]'s [page] targeting these keywords: [list]. Natural, on-brand, with proper headings."
Monthly report
"Here are this month's numbers: [paste the report block]. Write a clean, plain-English monthly report for the client, calling out wins and the plan for next month."
Keyword refresh
"Here's the top-queries export from Search Console for [restaurant]: [paste]. What new keywords should we target and which pages need updating?"
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